Cultural Competency Organizational Assessment and Solutions Scenario: Cross, Bazron, Dennis and Isaacs (1989) defined cultural competence as ‘a set of congruent behaviors, attitudes, and policies that come together as a system, that system, agency or those professionals to work effectively in cross-cultural situations’. Cultural Competency is vital to the sustainability of a healthcare organization and its capability to provide high-quality healthcare to the community it serves. Cultural competency consists of a blend of ethics, values, morals, healthcare organization’s mission and commitment hat all employees, patients and visitors shall be treated equally. A new community health center has opened in your county offering basic healthcare services, preventative care and education to migrant workers, illegal residents, and recent immigrants. To ensure the health center promotes and establishes a culturally competent environment, as the health center’s chief privacy and compliance officer (CPCO), you have been tasked to develop a cultural competency training toolkit. Deliverables: The final product to be submitted is robust cultural competency training toolkit for the department- and organization-wide use. Your final submission must include the following. Submit as Microsoft Word document along with an accompanying Microsoft PPT presentation.  A 1-2 page proposal for language assistance as an effort to offer additional pay for bilingual employees willing to serve as a designated language interpreter Process identifying language interpreters Determine supplemental pay Schedule of interpreters (be sure schedule does not interfere with regular work schedule) Process to locate identified interpreters when needed Design an actual twenty (20) to thirty (30) minutes virtual training session for departmental and organizational use on Cultural Competency (the intent is future mandatory automated training) Presentation can include clip art, links to additional sources Must include recorded audio of each presentation slide Topics must include cultural competency discussion on employees and patient care and aligned with the mission, vision, and values of the organization; define and discuss cultural competency; compare and contrast cultural competency and diversity, ethics, health disparities;  impact on decision making; and measures to establish and maintain a culturally competent organization and environment. Using Microsoft Excel, Word or a survey software, design a tool for attendees to assess the cultural competency training Identify a list of cultural competency related domains and accompanying knowledge, skills, and abilities for attendees to measure the effectiveness of the virtual training session Integrate data analytics to assess, evaluate and/or recommend local state and federal cultural competence (and/or related) regulatory compliance measures.   References & Resources: Cultural Competence in Health Care: Emerging Framework for Practical Approaches: https://www.commonwealthfund.org/publications/fund-reports/2002/oct/cultural-competence-health-care-emerging-frameworks-and Tools for Assessing Cultural Competence Training: https://www.aamc.org/download/54346/data/tacct.xls Movie ‘Language Barrier’:  http://www.youtube.com/watch?v=qaVKy-2HWIo&WT.z_nav=healthcare-professionals%2Fresources-for-health-care-professionals%2Fhealth-equity%3BBody%3BBreaking%20Down%20the%20Language%20Barrier%20%E2%80%93%20Translating%20Limited%20English%20Proficiency%20into%20practice

Mastering the Art of Online Learning: Your Guide to Acing Online Courses

Introduction

In recent years, the popularity of online courses has skyrocketed, offering learners the flexibility to acquire new skills and knowledge from the comfort of their homes. However, succeeding in online courses requires a different approach compared to traditional classroom settings. To help you make the most of your online learning experience, this article presents essential strategies and tips to ace your online courses.

1. Set Clear Goals and Plan Ahead

Before embarking on an online course, establish clear goals and objectives. Determine what you hope to achieve by the end of the course and break down your goals into manageable milestones. Create a study schedule that aligns with your other commitments, ensuring you allocate dedicated time for coursework, assignments, and revision.

2. Create a Productive Study Environment

Establishing a conducive study environment is crucial for online learning success. Find a quiet, well-lit space where you can concentrate without distractions. Remove any potential interruptions, such as notifications from social media or email. Organize your study materials and have a reliable internet connection to ensure seamless access to course materials.

3. Actively Engage in the Course

Active participation is key to mastering online courses. Engage with course materials, including videos, readings, and interactive components. Take comprehensive notes, highlighting key concepts and ideas. Participate in discussion boards, forums, and virtual meetings to interact with instructors and peers, fostering a sense of community and enhancing your understanding of the subject matter.

4. Manage Your Time Effectively

Online courses offer flexibility, but it’s essential to manage your time wisely to avoid falling behind. Create a detailed schedule, allocating specific time slots for coursework, assignments, and studying. Break down larger tasks into smaller, manageable segments to prevent procrastination. Prioritize tasks based on deadlines and dedicate focused time to each one, ensuring consistent progress throughout the course.

5. Develop Effective Communication Skills

Online courses often rely on written communication, making it crucial to hone your skills in this area. Be concise and clear in your written responses, paying attention to grammar and spelling. Actively participate in discussions, asking thoughtful questions and providing constructive feedback to your peers. Regularly check your course emails and notifications, ensuring you stay updated with any important announcements or changes.

6. Utilize Available Resources

Take full advantage of the resources provided by your online course platform and instructors. Familiarize yourself with the learning management system (LMS) and explore its features. Access supplementary materials, such as textbooks, lecture slides, and external resources recommended by instructors. Utilize online libraries, research databases, and tutorial services to deepen your understanding of the subject matter.

7. Stay Motivated and Engaged

Maintaining motivation throughout an online course can be challenging, particularly when faced with competing priorities or a lack of face-to-face interaction. Set short-term goals and reward yourself upon their completion. Connect with fellow learners through virtual study groups or online forums to foster a sense of camaraderie. Regularly remind yourself of the benefits and personal growth associated with completing the course successfully.

8. Seek Support and Clarification

Don’t hesitate to seek support or clarification when needed. Reach out to your instructors for guidance or clarification on course material. Utilize online discussion forums to ask questions or engage in collaborative problem-solving. Leverage the support services provided by your course platform or institution, such as technical support or academic advising.

Conclusion

Online courses present unique opportunities for self-paced learning and personal growth. By setting clear goals, creating a productive study environment, actively engaging with course materials, and managing your time effectively, you can maximize your chances of acing online courses. Remember to stay motivated, seek support when needed, and make the most of the available resources. Embrace the flexibility and adaptability of online learning to achieve your educational goals.