The company I picked is Target .
The purpose of this individual assignment is for students to begin building the Business Continuity Plan for their company.  .  This activity relates to the “Demonstrate knowledge of the basics of business continuity and disaster recovery and the associated lifecycle;” course learning objective since this activity is performed to stand up a BC/DR Plan initially.  This step has to be correct for the plan to be correct.  It is a foundational step.  The goal is to document a set of processes that span the business model without regard to how important it is or how would it work when an event occurs.  You are establishing the “as-is” picture of your company.Consider your company, a previous company,This assignment is for capturing basic information about your company.  Use the generic business model from Slide 3 of Lecture 1.
Key customer-facing process(es). There are three areas here:  customer segment, customer experience, and distribution channels.  Customer segments are the logical groupings of your universe of customers.  They could be location-based, demographics-based, or value-based.  Customer experience is how you treat your customers from your best to your worst.  Distribution channels are assets like warehouses, retail locations, kiosks, web, mobile app, and any other way a customer interacts with you.  What processes are present here?  Which are most important?
Key back-end process(es).  The back-end processes are things like HR, the CFO’s office, IT operations, and other processes that every company has to execute to remain in business and do as good as their competitors.
Key sales process(es). This process is about how you execute the one or more sales processes (pre-sales, sales, post-sales) to your customer segments.

Key supply chain process(es). The supply chain is the oxygen of your company.  What are the basic processes your company executes to manage vendors, ensure a supply of raw materials, and monitor the health of your overall supply chain?

Key value proposition process(es).   Your company is best known for producing a set of products, producing less well-known niche products, and has implemented a branding strategy that defines your company to the rest of the world.  What are those processes?
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Individual Assignment 1: Business Impact
Analysis 1
September 15, 2022
ITSCM 780: Business Continuity and Disaster Recovery
>
Individual Assignment 1: Business Impact Analysis 1
The organization I am evaluating is:
The following is an inventory of ’s key business processes and IT landscape
based on the generic business model on Slide 3 of Lecture 1:
1. Key customer-facing process(es).
2. Key back-end process(es).
3. Key sales process(es).
4. Key supply chain process(es).
5. Key value proposition process(es).
ITSCM 780: Disaster Recovery and Business Continuity
Lecture 1 – An Introduction
Dr. Timothy E. Carone
DR/BC MEANS MAINTAINING
THE BUSINESS MODEL
• DR/BC means that each of these 11
major functions need to be maintained
and integrated with one another before,
during, and after an incident
• The more complex a function or set of
related functions makes for a more
complex recovery plan
• Implicit in this model is the
organization, namely the skills and
competencies, also needs to be
maintained
• The cloud architecture (AWS, Azure)
make planning easier especially with the
external integrations to customers and
the supply chain vendors
A Generic Business Model
THE SWANS
• There are three types of events that require companies
to consider the topics of disaster recovery and
business continuity
1. The Black Swan – an event with an unknown
probability, is extremely rare, and has
extremely high impact;
2. The Gray Swan – an event with a low
probability, is very to extremely rare, and is
very to extremely high impact; and
3. The Ugly Swan – an event with a known
probability, occurs regularly, and has a low to
moderate impact
BLACK SWANS: UNANTICIPATED EVENTS THAT
HAVE EXTREME IMPACT
• 9/11
• The Arab Spring in Jan 2011
? Mohamed Bouazizi, A Tunisian street vendor, set himself on fire
because of continued harassment by the authorities
? His death caused uprisings across the Middle East and Northern
Africa that are still felt today
• 1929 New York Stock Market Crashe
? First demonstrable market crash that caused widespread asset
losses amongst the population
? Gave rise to many of the tools we use today to manage our
portfolios and the markets in general
• Event typically has no precedent and never considered possible
• Probability of this event cannot be predicted
• Has a catastrophic impact when it does occur
• Similar subsequent occurrences are considered Grey Swans
GRAY SWANS: KNOWN DISASTERS OCCURRING WITH LITTLE NOTICE
• Earthquakes
?
The West Coast is a known location but there exists little predictability
?
The New Madrid Seismic Zone (shown on right) is an earthquake created by a different
process than the West Coast and has the potential to become the #1 disaster in U.S. history
• Electromagnetic Pulse (EMPs)
?
Man-made EMPs are created from nuclear detonations and non-nuclear explosives
?
Natural EMPs come from coronal mass ejections from the Sun
?
Either source of EMP will render an electrical component useless and prevent the
generation and distribution of electricity
• Climate Change
?
Really a Swan generator
?
Many more Ugly Swans will occur due to climate change
• Volcanoes
?
Volcano Monitoring is mature and will provide advanced notice
?
The problem is that the extent of the explosion and its impact is impossible to predict.
Krakatoa cause the global temperature to call by 1.2 ºC because of sulphur dioxide emitted
into the atmosphere.
?
Yes, Yellowstone really is a problem
UGLY SWANS: TOP 10 U.S. NATURAL
DISASTERS BY ECONOMIC IMPACT
• Most U.S. disasters are hurricanes
• The impact depends on the location of the hurricanes
when it impacted the U.S.
Top Ten Costliest U.S. Disasters
Since 1980
Cost Adjusted
for Inflation
1
Hurricane Katrina (2005)
$168 billion
2
Hurricane Harvey (2017)
$130 billion
• Other more powerful hurricanes have made landfall in
the U.S. but did little more than, according to an
Allstate executive, “power wash a few cows”
3
Hurricane Maria (2017)
$93.6 billion
4
Hurricane Sandy (2012)
$73.5 billion
• Earthquakes on the west coast have been localized and
less impactful
5
Hurricane Irma (2017)
$52 billion
• Hurricanes always tell us when they are coming, just
not where they will end up
6
Hurricane Andrew (1992)
$50.2 billion
7
U.S. Drought/Heatwave (1988)
$44.4 billion
8
Midwest Flooding (1993)
$37.7 billion
9
Hurricane Ike (2008)
$36.6 billion
10
U.S. Drought/Heatwave (2012)
$33.9 billion
?
COVID
?
• Computer modelling has improved enormously when it
comes to landfall locations and expected damage
• Supply chains that are located in traditional hurricane
areas have become very resilient (e.g., oil and gas)
• A systemic problem are areas that have not seen a
hurricane in many years
• But what about COVID? It is an Ugly Swan and the
first of its type.
WHAT WILL WE COVER
• The Nature of the Beast
? Black Swans
• Before the Event – Preparedness and
Planning
During the
Event
• During the Event – Response
Management
• After the Event – Recovery and
Rebuilding
KEY ENABLERS
Technology Organization Process Data Security
PLAN
» DESIGN » BUILD » TEST » RUN
Governance
Swan
Event
Policies
? Ugly Swans
Before
The
Event
Standards
? Gray Swans
After the
Event
“Success Is Constancy To Purpose” – Disraeli

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