Project: Internal Communications

FAIR (Facts, Access, Impacts and Respects) model Assignment

A Message Do-Over for a Persuasive Message to a Colleague

Samantha Parkinson works as a marketing intern for a start-up software company. She is working on an account for a new social networking platform for professionals. The platform, called LinkedB2B, allows professionals to connect in many ways similar to LinkedIn. However, it also sets up in-person networking events in several major cities and focuses on geographic proximity to connect professionals. The platform also emphasizes business-to-business (B2B) relationships rather than recruiting and consulting.

Currently, LinkedB2B charges a rate of $19 per month to all professionals on the network. It charges businesses $149 to have up to ten users on the network. So far, the network has nearly 9,000 members, most of which are in three major cities: Houston, Dallas, and Los Angeles. Typically, LinkedB2B hosts networking events three times per year in these cities. To attend the events, attendees must be LinkedB2B members. Generally, admission prices for the networking events are around $30.

Samantha believes the network should offer free accounts, like LinkedIn, so that LinkedB2B can grow its membership base. She thinks that members should pay for only premium services. Samantha decided to share her conclusions with her boss, Bianca Genova. Bianca originally created LinkedB2B and considers it her greatest professional achievement. Samantha sent the following message:

SUBJECT: Changing our Pricing Model

Hey Bianca,

Unfortunately, our current pricing model simply doesnt bring in enough members for us to be lucrative. 9,000 members really is next to nothing in our business. To survive, we will need to get far more paying members. Ironically, we can get more paying members only by offering our membership for free. LinkedIn is the model we must follow in order to do this. It makes so much money because it gets professionals hooked to free memberships, then professionals see the added value of premium services and cant resist paying. If we changed to a free model up front, we could get hundreds of thousands or even millions of members. I estimate that within one year, we could get at least 500,000 members if we opened up LinkedB2B for free. If we could get just 10 percent of these members to purchase premium services, we would have roughly 50,000 paying members, which is a fivefold increase over where we are now. The way to make this happen involves focusing on the following cities: Houston, Dallas, Los Angeles, San Francisco, Portland, and Seattle. We will offer free memberships to all professionals. At the free membership level, professionals can display their profiles. Our pricing for premium services would remain the same at the individual and organization levels. At the premium level, members would be able to do the following: attend networking events at discounted rates (generally 30 to 50 percent less), send ten free messages per month to non-contacts, use the blogging platform, and organize groups. I know you want this platform to succeed, so lets plan on meeting this Friday and I can give a more specific plan for making this happen.

Samantha

Complete the following tasks:

1. Evaluate the effectiveness of Samanthas message.

2. Rewrite the message to improve it. Feel free to reasonably embellish the message using the FAIR (Facts, Access, Impacts and Respects) model.

Details about FAIR (Facts, Access, Impacts and Respects) model

Facts

· Are you confident in your facts?

· Are your assumptions clear?

· Have you avoided slanting the facts or made other logical errors?

Access

· Have you granted enough access to message recipients about decision making and information?

· Have you granted enough access to the message recipients to provide input?

· Are you open about your motives, or do you have a hidden agenda?

Impacts

· Have you thought about how the message will impact various stakeholders?

· Have you evaluated impacts on others from ethical, corporate, and legal perspectives?

· Respect

· Have you demonstrated respect for the inherent worth of others: their aspirations, thoughts, feelings, and well-being?

· Have you shown that you value others?

Our Service Charter

1. Professional & Expert Writers: Homework Free only hires the best. Our writers are specially selected and recruited, after which they undergo further training to perfect their skills for specialization purposes. Moreover, our writers are holders of masters and Ph.D. degrees. They have impressive academic records, besides being native English speakers.

2. Top Quality Papers: Our customers are always guaranteed of papers that exceed their expectations. All our writers have +5 years of experience. This implies that all papers are written by individuals who are experts in their fields. In addition, the quality team reviews all the papers before sending them to the customers.

3. Plagiarism-Free Papers: All papers provided by Homework Free are written from scratch. Appropriate referencing and citation of key information are followed. Plagiarism checkers are used by the Quality assurance team and our editors just to double-check that there are no instances of plagiarism.

4. Timely Delivery: Time wasted is equivalent to a failed dedication and commitment. Homework Free is known for timely delivery of any pending customer orders. Customers are well informed of the progress of their papers to ensure they keep track of what the writer is providing before the final draft is sent for grading.

5. Affordable Prices: Our prices are fairly structured to fit in all groups. Any customer willing to place their assignments with us can do so at very affordable prices. In addition, our customers enjoy regular discounts and bonuses.

6. 24/7 Customer Support: At Homework Free, we have put in place a team of experts who answer to all customer inquiries promptly. The best part is the ever-availability of the team. Customers can make inquiries anytime.