Start the first paragraph here. It should introduce your reader to the subject you are writing about, as well as your particular position or claim. Before you can create your first paragraph, check that you Understand Your Assignment. You can use this template to help you format your paper. For longer papers, include sub-headings or levels of heading.

Challenges and Communication Needs

Communication Theories and Use to Effectively Engage Clients

Three Verbal and Three Nonverbal Techniques to Use With Clients

Selected Communication Theories and Benefits and Limitations

How Active Listening Skills Are Used

How Empathy Skills Are Used

Family, Culture and Gender Issues

Personal Communication Strengths and Growth Areas

Conclusion

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References

The following are commonly used references. Please fill in the required information, and if you need more help, see the Formatting Your References List page. References are listed in alphabetical order.

Ashford Textbook (Online edition): *

Author, A. (Year published). Title of book: Subtitle of book (edition, if other than the first) [Electronic version]. Retrieved from from URL