We learned that e-mail is a major area of focus for information governance (IG) efforts, and has become the most common business software application and the backbone of business communications today. In addition, the authors provided details to support their position by providing 2013 survey results from 2,400 corporate e-mail users from a global perspective. The results indicated that two-thirds of the respondents stated that e-mail was their favorite form of business communication which surpassed not only social media but also telephone and in-person contact.
A substantive post will do at least two of the following:

Ask an interesting, thoughtful question pertaining to the topic
Provide extensive additional information on the topic
Explain, define, or analyze the topic in detail
Share an applicable personal experience
Provide outside schoarly sources (for example, an article from the UC Library https://www.ucumberlands.edu/library) that applies to the topic, along with additional information about the topic or the source (please cite properly in APA)
Make an argument concerning the topic.