Write a page report for a senior leader that communicates your evaluation of current organizational or interprofessional team performance, with respect to prescribed benchmarks set forth by government laws and policies at the local, state, and federal levels.
Assessment 1
Dashboard Metrics Evaluation
Instructions
Write a 3-5 page report for a senior leader that communicates your evaluation of current organizational
or interprofessional team performance, with respect to prescribed benchmarks set forth by government
laws and policies at the local, state, and federal levels.
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Introduction
In the era of health care reform, many of the laws and policies set forth by government at
the local, state, and federal levels have specific performance benchmarks related to care
delivery outcomes that organizations must achieve. It is critical for organizational success
that the interprofessional care team is able to understand reports and dashboards that
display the metrics related to performance and compliance benchmarks.
Maintaining standards and promoting quality in modern health care are crucial, not only for
the care of patients, but also for the continuing success and financial viability of health
care organizations. In the era of health care reform, health care leaders must understand
what quality care entails and how quality in health care connects to the standards set forth
by relevant federal, state, and local laws and policies. Understanding relevant benchmarks
that result from these laws and policies and how they relate to quality care and regulatory
standards is also vitally important.
Health care is a dynamic, complex, and heavily regulated industry. For this reason, you will
be expected to constantly scan the external environment for emerging laws, new
regulations, and changing industry standards. You may discover that as new policies are
enacted into law, ambiguity in interpretation of various facets of the law may occur.
Sometimes, new laws conflict with preexisting laws and regulations, or unexpected
implementation issues arise, which may warrant further clarification from lawmakers.
Adding partisan politics and social media to the mix can further complicate understanding
of the process and buy-in from stakeholders.
Instructions
Choose one of the following two options for a performance dashboard to use as the basis
for your evaluation:
Option 1: Dashboard Metrics Evaluation Simulation
Use the data presented in your Assessment 1 Dashboard and Health Care Benchmark
Evaluation activity as the basis for your evaluation.
Note: The writing you do as part of the simulation could serve as a starting point to build
upon for this assessment.
Option 2: Actual Dashboard
Use an actual dashboard from a professional practice setting for your evaluation. If you
decide to use actual dashboard metrics, be sure to add a brief description of the
organization and setting that includes:
The size of the facility that the dashboard is reporting on.
The specific type of care delivery.
The population diversity and ethnicity demographics.
The socioeconomic level of the population served by the organization.
Note: Ensure your data are Health Insurance Portability and Accountability Act (HIPAA)
compliant. Do not use any easily identifiable organization or patient information.
To complete this assessment:
1. Review the performance dashboard metrics in your Assessment 1 Dashboard and
Health Care Benchmark Evaluation activity, as well as relevant local, state, and federal
laws and policies. Consider the metrics that are falling short of the prescribed
benchmarks. Note: The writing you do as part of the simulation could serve as a
starting point to build upon for this assessment.
2. Write a report for a senior leader that communicates your evaluation of current
organizational or interprofessional team performance, with respect to prescribed
benchmarks set forth by government laws and policies at the local, state, and federal
levels. In addition, advocate for ethical and sustainable action to address benchmark
underperformance and explain the potential for improving the overall quality of care and
performance, as reflected on the performance dashboard.
3. Make sure your report meets the Report Requirements listed below. Structure it so that
it will be easy for a colleague or supervisor to locate the information they need, and be
sure to cite the relevant health care policies or laws when evaluating metric
performance against established benchmarks.
Report Requirements
The report requirements outlined below correspond to the scoring guide criteria, so be sure
to address each main point. Read the performance-level descriptions for each criterion to
see how your work will be assessed. In addition, be sure to note the requirements for
document format and length and for supporting evidence.
Evaluate dashboard metrics associated with benchmarks set forth by local, state, or
federal health care laws or policies.
Which metrics are not meeting the benchmark for the organization?
What are the local, state, or federal health care policies or laws that establish these
benchmarks?
What conclusions can you draw from your evaluation?
Are there any unknowns, missing information, unanswered questions, or areas of
uncertainty where additional information could improve your evaluation?
Analyze the consequence(s) of not meeting prescribed benchmarks and the impact this
has on health care organizations or teams.
Consider the following examples:
Organizational mission and vision.
Resources.
Staffing.
Financial: Operational and capital funding.
Logistical considerations: Physical space.
Support services (any ancillary department that gives support to a specific
care unit in the organization, such as pharmacy, cleaning services, dietary, et
cetera).
Cultural diversity in the community.
Staff skills.
Procedures and processes.
Address the following:
What are the challenges that may potentially contribute to benchmark
underperformance?
What assumptions underlie your conclusions?
Evaluate a benchmark underperformance in a heath care organization or
interprofessional team that has the potential for greatly improving overall quality or
performance.
Focus on the benchmark you chose to target for improvement. Which metric is
underperforming its benchmark by the greatest degree?
State the benchmark underperformance that is the most widespread throughout the
organization or interprofessional team.
State the benchmark that affects the greatest number of patients.
Include how this underperformance will affect the community that the organization
serves.
Include the greatest opportunity to improve the overall quality of care or
performance of the organization or interpersonal team and, ultimately, to improve
patient outcomes, as you think about the issue and the current poor benchmark
outcomes.
Advocate for ethical and sustainable action(s), directed toward an appropriate group of
stakeholders, needed to address a benchmark underperformance.
Who would be an appropriate group of stakeholders to act on improving your
identified benchmark metric?
Why should the stakeholder group take action?
What are some ethical actions the stakeholder group could take that support
improved benchmark performance?
Organize content so ideas flow logically with smooth transitions.
Proofread your report, before you submit it, to minimize errors that could distract
readers and make it more difficult for them to focus on the substance of your
evaluation and analysis.
Support main points, assertions, arguments, conclusions, or recommendations with
relevant and credible evidence.
Be sure to apply correct APA formatting to source citations and references.
Report Format and Length
Format your report using APA style.
Use the APA Style Paper Tutorial [DOCX]
to help you in writing and formatting your
report. Be sure to include:
A title and references page. An abstract is not required.
Appropriate section headings.
Your report should be 3–5 pages in length, not including the title page and references
page.
Supporting Evidence
Cite 4–6 credible sources from peer-reviewed journals or professional industry publications
to support your analysis of challenges, evaluation of potential for improvement, and your
advocacy for ethical action.
Portfolio Prompt: You may choose to save your report to your ePortfolio
.
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the
following course competencies and scoring guide criteria:
Competency 1: Analyze relevant health care laws, policies, and regulations; their
application; and their effects on organizations, interprofessional teams, and
professional practice.
Analyze the consequence(s) of not meeting prescribed benchmarks and the impact
this has on health care organizations or teams.
Competency 2: Lead the development and implementation of ethical and culturally
sensitive policies that improve health outcomes for individuals, organizations, and
populations.
Advocate for ethical and sustainable action(s), directed toward an appropriate group
of stakeholders, needed to address a benchmark underperformance.
Competency 3: Evaluate relevant indicators of performance, such as benchmarks,
research, and best practices, to inform health care laws and policies for patients,
organizations, and populations.
Evaluate dashboard metrics associated with benchmarks set forth by local, state, or
federal health care laws or policies.
Evaluate a benchmark underperformance in a health care organization or
interprofessional team that has the potential for greatly improving quality or
performance.
Competency 5: Produce clear, coherent, and professional written work, in accordance
with Capella’s writing standards.
Organize content so ideas flow logically with smooth transitions.
Support main points, assertions, arguments, conclusions, or recommendations with
relevant and credible evidence.
Scoring Guide
Use the scoring guide to understand how your assessment will be evaluated.
View Scoring Guide ?
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