I just need to get item 3 done The poster and memorandum.
1
Assessment Details and Submission Guidelines
BB101 Business Communications
School
Business
Course Name
Bachelor of Business/Networking
Unit Code
BB101
Unit Title
Business Communications
Trimester
Trimester 3, 2019
Assessment Author
Dr Janette Poulton
Assessment Type
Individual and group
Assessment Title
Assignment 6: Portfolio
Unit Learning
Outcomes
Addressed:
?
?
?
?
(a)Develop a basic capacity to reflect on current theory and practice.
(b)Demonstrate the ability to convey both spoken and written communications and an
understanding of the key concepts of the communication process.
(c) Apply research skills and resources to collect, analyse and present task-relevant
information in a logical and professional manner.
(d)Demonstrate the ability to work independently or as part of a team as an effective
communicator.
Weight
40% in total {4 items x 10% each (Items 1, 2, 3, & 4)}
Total Marks
40
Word limit
Item 1 not applicable; Item 2 1500 words; Item 3 not applicable; Part 4 1500 words
Release Date
Week 1
Due Date
Week 12
(Note: Progress report due in tutorial Week 6 Items 1 and 2 to have been completed by then.)
Submission Guidelines
All work must be submitted on Moodle by the due date along with a completed
Assignment Cover Page.
The assignment must be in MS Word format, 1.5 spacing, 11-pt Calibri (Body) font and 2
cm margins on all four sides of your page with appropriate section headings.
Reference sources must be cited in the text and listed appropriately at the end in a
reference list using APA 6th edition for the School of Business or IEEE for the School of IT
and Engineering (SITE). For Referencing guidance:
https://library.mit.edu.au/referencing/home
Parts 1 and 4 of this assignment are individual work. Parts 2 and 3 are done as part of a
group. Every student must submit their own copy of all items, to make up their complete
portfolio.
Amended by Dr Janette Poulton, December 2019
2
Extension
If an extension of time to submit work is required, an Application for Special Consideration
and supporting documentation must be submitted directly to the School’s Administration
Officer via your MIT AMS login: https://online.mit.edu.au/ams/
You must submit this application no later than three working days after the due date of the
specific piece of assessment or the examination for which you are seeking Special
Consideration.
Academic
Misconduct
Academic Misconduct is a serious offence. Depending on the seriousness of the case,
penalties can vary from a written warning or zero marks to exclusion from the course or
rescinding the degree. Students should make themselves familiar with the full policy and
procedure available at: http://www.mit.edu.au/about-mit/institute-publications/policiesproceduresandguidelines/Plagiarism-Academic-Misconduct-Policy-Procedure. For further
information, please refer to the Academic Integrity Section in your Unit Description.
Amended by Dr Janette Poulton, December 2019
3
ASSESSMENT 6 DESCRIPTION
ITEM 1: COMMUNICATING IN THE WORKPLACE (EMOTIONAL INTELLIGENCE)
Due date: Complete in your Portfolio by Week 3. Upload Portfolio Items 1, 2, 3 & 4 to Moodle in Week 12.
Assessment Type: Individual task
Marks Available: 10
Word Limit: Not applicable
Purpose
The purpose of this task is to develop your understanding of the significance of a key concept, emotional
intelligence, in business communications. You will have opportunity to demonstrate your capacity to reflect
on a current psychological theory and to apply these ideas to strengthening your own practice.
Background
Emotional Intelligence refers to the capacity to be aware of, control, and express one’s emotions, and to
handle interpersonal relationships judiciously and empathetically. When the concept of an Emotional
intelligence quotient (EQ) first appeared in the public realm, it served as the missing link in a peculiar finding:
people with average Intelligence Quotients (IQs) frequently outperform those with the highest IQs – in fact,
70 percent of the time. This anomaly contradicted the broadly held assumption that IQ (being smart) was
the sole source of success.
Decades of research now point to emotional intelligence as being the critical factor that sets star performers
apart from the rest of the pack in the business community. The connection is so strong that 90 percent of top
performers have high emotional intelligence.
Instructions
1. (a) Your task is to access one of the following websites and undertake an Emotional Intelligence test.
http://testyourself.psychtests.com/testid/3038 http://greatergood.berkeley.edu/ei_quiz/
https://globalleadershipfoundation.com/geit/eitest.html
https://www.psychologytoday.com/au/tests/personality/emotional-intelligence-test
https://www.ihhp.com/free-eq-quiz/ https://memorado.com/emotional_quotient
Amended by Dr Janette Poulton, December 2019
4
(b) After you have completed the test, copy the brief report that will be provided (not the complete report
which will cost money). You should use the PRINT SCREEN option on your computer and save the result in that
way.
Then, provide brief answers to the following questions:
2. What are the characteristics of someone who has high Emotional Intelligence?
3. What are the characteristics of someone who has low Emotional Intelligence?
4. What can you do to improve your level of Emotional Intelligence?
5. Prospective employers are now choosing to ask job applicants to undertake an Emotional Intelligence test rather
than an Intelligence Quotient (IQ) test to assess their suitability for employment. What explanation might they
give for doing so?
6. Describe two workplace or non-workplace situations that you have experienced where: (a) an individual showed
low emotional intelligence (b) an individual showed high emotional intelligence. What were the outcomes of
both situations?
7. Also, in readiness for planning your Assessment 2 (Oral Presentation), you are asked to undertake a Learning
Styles test online, and submit a copy of your results, next week (Week 4).
See: http://www.whatismylearningstyle.com/learning-style-test-1.html http://www.ldpride.net/learningstyletest.html http://vark-learn.com/the-vark-questionnaire/
Assessment guide for Item 1: Total Marks 10
ITEM 1
Detailed Description of the Criteria
Criteria 1
Test completed. Screen print provided
2
Criteria 2
Characteristics of high emotional intelligence (E.I.) provided
1
Criteria 3
Characteristics of low E.I. provided
1
Criteria 4
Suggestions for how to improve E.I. provided
1
Criteria 5
Explanation provided on employer thinking
1
Criteria 6
Workplace and non-workplace situations described. Outcomes identified.
2
Criteria 7
Learning style test undertaken screen shot of results provided
2
Total
Amended by Dr Janette Poulton, December 2019
Marks
10
5
Marking Rubric for Item 1: Total Marks 10
Item 1
Criteria
High Distinction
(HD)
>80%
Distinction
(D)
70%-79%
Credit
(C)
60%-69%
Pass
(P)
50%-59%
Fail
(N)
80%
Distinction
(D)
70%-79%
Credit
(C)
60%-69%
Pass
(P)
50%-59%
Criteria 1
Evidence of
outstanding
preparation for
meeting
demonstrated in
Agenda.
Evidence of very
good
preparation for
meeting
demonstrated in
Agenda.
Evidence of
adequate
preparation for
meeting
demonstrated in
Agenda.
Evidence that
there has been
some
preparation for
certain aspects
of meeting
demonstrated in
Agenda.
Criteria 2
Evidence of
outstanding and
relevant
Minutes, with
excellent
meeting
management
process in place
Evidence of
strong and
relevant
Minutes, with
appropriate
meeting
management
process in place
Evidence of
relevant
Minutes, with
some form of
meeting
management
process in
place
Little or no
Evidence of
narrow, relevant evidence of
Minutes, with at relevant Minutes,
least a partially nor an
appropriate
adequate
meeting
meeting
management
management
process in place process in place
Criteria 3
Criteria 4
Fail
(N)
80%
Criteria 1
Memorandum
demonstrating
outstanding
research on
relevant
legislation, is
highly
persuasive
content, is
formatted in a
highly
professional
way.
Fully
referenced.
Memorandum is Memorandum
very good,
is average,
demonstrating
demonstrating
comprehensive
relevant (if
research on
superficial)
legislation,
research,
persuasive
being
content and
generally
professional
persuasive
formatting.
and the
Fully referenced. format is
satisfactory.
Not fully
referenced.
Poster is
outstanding in
terms of being
concise,
including all
requested
details, being
persuasive and
consistent with
Memorandum.
Poster is very
good, including
most
requested
details, being
persuasive and
consistent with
the
Memorandum.
Criteria 2
Distinction
(D)
70%-79%
Amended by Dr Janette Poulton, December 2019
Credit
(C)
60%-69%
Poster is of
average
quality
providing
most of the
requested
details, being
reasonably
persuasive but
may not be
consistent
with the
Memorandum
Pass
(P)
50%-59%
Memorandum
demonstrates
fair evidence of
research. The
content is
relevant but not
persuasive.
Format is
satisfactory
Not fully
referenced.
Poster is of fair
quality,
providing some
of the
requested
details, is
relevant to the
issue, but may
not be
consistent with
the
Memorandum.
Fail
(N)
New then make a selection from the Resume Templates offered by Word.
b)
Save your chosen template in a folder especially created for items such as this and complete
your template after considering the following: What will you include in your Résumé? A Résumé
should generally include the following sections ?
?
?
c)
Education and qualifications
Work and volunteer experience skills and qualities
It should also include your full contact details and state that references are
available upon request.
Writing your Résumé
Complete your contact information. Provide your full contact information at the top of the
first page. Include your name, address, telephone number and email address. For resumes more than
one page long, place your name in a header on every page. Your email address should be appropriate
for a job application.
Consider including an objective. You might include a one-line objective that states you career
goal. Employers have mixed opinions on this, but if you do so make it short and closely focused to the
position you are applying for. Objectives have become less common, and you may prefer to provide
this information in your covering letter.
Outline your education and qualifications. Detail your education qualifications as appropriate.
List the institutions and schools you’ve attended, in reverse chronological order. Give the date you
achieved your results. You might include a bullet point or two to provide further information on your
specialisation, if its appropriate. This section normally comes after your work history unless you’re a
recent graduate, in which case it will generally precede it. Include any honours or awards you achieved
as part of your studying or training here.
Provide details of your work experience. List the positions you have held in reverse
chronological order, with the start and end dates (month and year). In a chronological resume, the
dates should be listed first, while they can be listed after the position title in a functional resume.
Highlight the key tasks and responsibilities you had at each position, your achievements, and what
skills you developed there. Use bullet points to make sure it is easy to read or scan through for key
words. Include volunteer positions if they relate to the job you are seeking.
Have an extra skills section. Most of your skills will have been covered in your education and
experience sections, but it may be useful to have a separate skills section where you can highlight any
skills and knowledge you have that are relevant but does not fit in anywhere else. You can title this
section as ‘Other Relevant Skills’, or just ‘Skills’. This could include proficiency in foreign languages,
knowledge of particular computer software and programs, and any other specific skills not previously
mentioned.
Amended Dr Janette Poulton November 2019
15
Should you provide references? You should only include named references with contact
information if they are specifically required for the application process. Often references will only be
taken up at a later date.
Formatting: Once you have listed your information, format it as desired. Choose an easy-toread font. All text should be 10 to 12 point, except for your name in the first-page header, which can
be 14 to 18 point. Bold your name, your section headings, and your job titles. Allow reasonable
margins around the edges of the page. Word’s default settings are usually sufficient for this. Left-align
your section headings. You can use single-spacing after a heading and before the section content, and
double-spacing before a heading. Reduce your resume to one page if possible. You could adjust your
line spacing, but dont lose your neat formatting trying to get it down to one page. Check your wording
and try to be concise.
3. Cover letter
Write a short cover letter, to go with your Résumé. You are asked to relate it to the specific job
opportunity you found on Seek.com.au.
Briefly, your cover letter should make clear what position you are applying for, and give at least one
reason why you believe you are an applicant worth considering. It should be consistent with what you
say about yourself in your Résumé.
Your Cover letter must be no more than a single page in length. It must follow the conventions of
formal letter writing, even though you may intend to send it electronically.
Refer to numerous examples provided in your text book, and readily available in many locations
online.
4. Linked In profile
Linked In has become the most popular worldwide site for people to make professional contacts: to
seek out potential employees, business partners and professional collaborators of various kinds, and
for potential employees to build their social media profile at a professional (not just a personal and
social) level. For further information on Linked In, go to:
International site: https://www.linkedin.com Australian site: https://au.linkedin.com/
You should be guided by what level of content you think will tell your story about yourself concisely
and appropriately. However, as a minimum you should provide a photograph of yourself, indicate what
career area you are interested in and what qualifications you are pursuing. You will be able to add to
it over time.
It is useful to look at what some already-successful people do. Check out some other profiles before
doing yours.
Take a screenshot of your newly created Linked In page and place it in the document you will be
uploading for assessment.
Amended Dr Janette Poulton November 2019
16
Assessment Criteria for Item 4: Total Marks 10
Criteria ITEM 4
Detailed Description of the Criteria
Marks
Criteria 1
Adequacy, relevance and format of Résumé to selected job description
4
Criteria 2
Appropriateness and persuasiveness of cover letter to selected job
description
3
Criteria 3
Adequacy of Linked In profile for career profiling purposes
3
Total
10
Marking Rubric for Item 4: Total Marks 10
ITEM 4
High Distinction
(HD)
>80%
Distinction
(D)
70%-79%
Credit
(C)
60%-69%
Pass
(P)
50%-59%
Criteria 1
Outstanding
relevance and
professional
format of
Résumé
Strong relevance
and format of
Résumé
Generally,
relevance and
adequate format
of Résumé
Adequate
relevance and
format of
Résumé, with
clear room for
improvement
Resume not
relevant,
adequate or
formatted
correctly (or not
provided)
Criteria 2
Cover letter is
wholly
appropriate,
concise and
persuasive
Cover letter is
generally
appropriate,
concise and
persuasive
Cover letter is
relevant
Cover letter is
broadly relevant,
though with r
room for
improvement
Cover letter is not
appropriate
and/or concise,
and is not
persuasive (or has
not been
provided)
Criteria 3
Linked In (or
equivalent)
profile is
outstanding for
career
profiling
purposes
Linked In (or
equivalent)
profile is highly
suitable for
career profiling
purposes
Linked In (or
equivalent)
profile is
generally
adequate for
career profiling
purposes
Linked In (or
equivalent)
profile is broadly
adequate for
career profiling
purposes, though
with clear room
for improvement
Linked In profile
is not adequate
for career
profiling
purposes (or not
provided)
Amended Dr Janette Poulton November 2019
Fail
(N)
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