BUSINESS ETIQUETTE THROUGHOUT THE ORGANIZATION Price, Eric . Hispanic Engineer and Information Technology ; Baltimore Vol. 29, Iss. 2, (Fall 2014): 15-16. ProQuest document link ABSTRACT What is business etiquette? Business etiquette is the behavior that is expected by employees in the business environment. First impressions are critical in a business environment, because they tell others a lot about you. These impressions may or may not be accurate and can be conveyed verbally, such as your answers given during the interview process, or nonverbally, such as the way that you dress. Here are the top 10 “dos” and “don’ts” for job seekers and new employees in the business environment. 6. Communication is key. Proper communication techniques are crucial to success. In the business world, it is important to be aware of the communication methods. These include the telephone, voicemail, and email. In today’s business world, telephones and cellphones allow us to contact others immediately, so we are constantly “on call.” In the workplace, meetings, projects, and bosses prevent us from talking to others. It is important to quickly state your reason for calling. When calling a co-worker who does not answer, it is good business practice to leave a message that addresses who you are, when you are calling, why you are calling, and if there is some followup action. Leaving a message such as, “Hey, it’s me in accounting. Call me,” does not give the receiver enough information to reply. An appropriate detailed message would state, “Hi Dave, this is Henry in accounting, and I am calling you on Wednesday, May 7, 2014 at 11:30 am. I have a question about your reimbursement request from last week that you submitted. The hotel has charged you for 3 nights and your request states 2 nights. Give me a call to discuss. My extension is 134.” 8. Choose your words wisely. Be aware of what you say to others. The use of nonstandard or informal words can alter the intended message meaning. Some common examples include the word “irregardless” instead of “regardless” and “ain’t” instead of “is not” or “are not.” Being aware of and correcting these common mistakes will quickly set you apart from others, giving you an advantage when senior executives are looking to promote an employee who can properly represent the organization. FULL TEXT In the workplace, what you don’t know can definitely hurt you. Business etiquette and manners play an important role in the relationship building process. These unstated rules are in place to respect and protect time, people, and processes. When you understand the rules and expectations, you gain greater confidence and assertiveness as you navigate organizational politics and develop key connections. What is business etiquette? Business etiquette is the behavior that is expected by employees in the business environment. First impressions are critical in a business environment, because they tell others a lot about you. These impressions may or may not be accurate and can be conveyed verbally, such as your answers given during the interview process, or nonverbally, such as the way that you dress. Here are the top 10 “dos” and “don’ts” for job seekers and new employees in the business environment. 1. Come prepared. The first time that you may meet someone face-to-face in a business setting is the job interview. The best advice for any interview is to come prepared. This should include researching the company, dressing the part, and preparing your resume as well as your answers to the questions that the interviewer may PDF GENERATED BY PROQUEST.COM Page 1 of 4 ask. 2. Do your research. Researching the company is a necessity when preparing for an interview. Your research should give insight into what others thought. Websites, such as Glassdoor, LinkedIn, and HR.com, list reviews from employees and can give a view of the company culture. Visit the company website to understand the organizational branding, how they see themselves, what is their mission statement, and structure. These are important elements that can tell help you determine if the organization is a good fit for you. 3. Make the right impression. First impressions say a lot and none more than your appearance. Observers will draw conclusions about you before the first word is spoken. When choosing your attire for the job interview, contemplate selecting conservative apparel. Plan your outfit a few days before to determine that you have the right tools to convey the right impression. Take into account to remove excessive jewelry, polish shoes, choose clothes that fit the company culture, color coordinate, and comb your hair an appropriately for the business environment. 4. Sell your brand. Your resume lists previous work experience and you want to stand out in a positive way. When discussing your experience, use examples that support your achievements or show career growth. You can never have too many examples. When preparing your answers, consider questions that may seem unrelated or unimportant to the resume. These include strengths or weaknesses, how would you tell your boss if you disagree, tell me about a time that you suggested a new idea, what would co-workers say about you, or what is the last good book that you read? The interviewer’s aim is to determine whether the candidate is a good fit for the company as well as qualified. 5. Practice, practice, practice. Practicing your interview skills will allow you to focus on your answers. Ask a family member or friend to perform a mock interview so that you can get a feel for the process and how to shape responses. Your answers should focus on what you can bring to the company. Your closing statement should focus on you linking yourself to the company which will allow the interviewer to visualize you as part of the company. 6. Communication is key. Proper communication techniques are crucial to success. In the business world, it is important to be aware of the communication methods. These include the telephone, voicemail, and email. In today’s business world, telephones and cellphones allow us to contact others immediately, so we are constantly “on call.” In the workplace, meetings, projects, and bosses prevent us from talking to others. It is important to quickly state your reason for calling. When calling a co-worker who does not answer, it is good business practice to leave a message that addresses who you are, when you are calling, why you are calling, and if there is some followup action. Leaving a message such as, “Hey, it’s me in accounting. Call me,” does not give the receiver enough information to reply. An appropriate detailed message would state, “Hi Dave, this is Henry in accounting, and I am calling you on Wednesday, May 7, 2014 at 11:30 am. I have a question about your reimbursement request from last week that you submitted. The hotel has charged you for 3 nights and your request states 2 nights. Give me a call to discuss. My extension is 134.” 7. Social media influence. Many business professionals are using email or texting for responses that can be briefly answered. Proper electronic etiquette requires that you are comfortable with the message content and the format is appropriate for the setting. With the prevalence of social media and text messaging abbreviations, keep in mind that responding to your boss’s inquiry about the whereabouts of a co-worker with, “I.D.K.” is not an appropriate response. Be mindful that companies can keep conversations for years, which includes telephone, text, and emails. These formats can be backed up and stored on servers or company main frames for years. Something written in haste or as a joke early in your career could be the stopping block for your career advancement in the organization. 8. Choose your words wisely. Be aware of what you say to others. The use of nonstandard or informal words can alter the intended message meaning. Some common examples include the word “irregardless” instead of “regardless” and “ain’t” instead of “is not” or “are not.” Being aware of and correcting these common mistakes will quickly set you apart from others, giving you an advantage when senior executives are looking to promote an employee who can properly represent the organization. PDF GENERATED BY PROQUEST.COM Page 2 of 4 9. Remember the name. When meeting new people, it is important to remember his or her name. This can be difficult when being introduced to several people at the same time. An easy method is to repeat the person’s name when saying hello. With group introductions, break them up one by one. For example, instead of saying “Hi Kelly, hi Karen, Bob, Sam,” focus on each person individually. Start with “Kelly, it is nice to meet you. Hello, Karen, it is nice to meet you, too.” 10. The art of the handshake. Believe it or not, your handshake can define you. The handshake is an intimate exchange between two people and can tell the other person about you. For example, a loose grip can make you seem uninterested while a strong grip can make you seem overly aggressive. Grip the other person’s hand firmly, shake three times, and let go. Stand at arm’s length. If you need to lean in or take a step back while shaking someone’s hand, then you are not at arm’s length. The hands should be web to web and palm to palm. Make sure to have eye contact when shaking someone’s hand. This may seem like a lot to be aware of yet it is a useful skill for everyone. Sidebar Etiquette and good manners are an important part of relationship building. social interactions and attitudes impact business success. AuthorAffiliation by Eric Price [email protected] DETAILS Subject: Business etiquette; Work environment; Guidelines; Job hunting Ethnicity: Hispanic Publication title: Hispanic Engineer and Information Technology; Baltimore Volume: 29 Issue: 2 Pages: 15-16 Number of pages: 2 Publication year: 2014 Publication date: Fall 2014 Section: Corporate Life Publisher: Career Communications Group, Inc. Place of publication: Baltimore Country of publication: United States, Baltimore Publication subject: Hispanic, Occupations And Careers, Engineering PDF GENERATED BY PROQUEST.COM Page 3 of 4 ISSN: 10883452 Source type: Magazines Language of publication: English Document type: Feature Document feature: Photographs ProQuest document ID: 1680233184 Document URL: https://www.proquest.com/magazines/business-etiquette-throughoutorganization/docview/1680233184/se-2?accountid=32521 Copyright: Copyright Career Communications Group, Inc. Fall 2014 Last updated: 2015-05-12 Database: ProQuest Central Database copyright ? 2021 ProQuest LLC. All rights reserved. Terms and Conditions Contact ProQuest PDF GENERATED BY PROQUEST.COM Page 4 of 4 Purchase answer to see full attachment

Mastering the Art of Online Learning: Your Guide to Acing Online Courses

Introduction

In recent years, the popularity of online courses has skyrocketed, offering learners the flexibility to acquire new skills and knowledge from the comfort of their homes. However, succeeding in online courses requires a different approach compared to traditional classroom settings. To help you make the most of your online learning experience, this article presents essential strategies and tips to ace your online courses.

1. Set Clear Goals and Plan Ahead

Before embarking on an online course, establish clear goals and objectives. Determine what you hope to achieve by the end of the course and break down your goals into manageable milestones. Create a study schedule that aligns with your other commitments, ensuring you allocate dedicated time for coursework, assignments, and revision.

2. Create a Productive Study Environment

Establishing a conducive study environment is crucial for online learning success. Find a quiet, well-lit space where you can concentrate without distractions. Remove any potential interruptions, such as notifications from social media or email. Organize your study materials and have a reliable internet connection to ensure seamless access to course materials.

3. Actively Engage in the Course

Active participation is key to mastering online courses. Engage with course materials, including videos, readings, and interactive components. Take comprehensive notes, highlighting key concepts and ideas. Participate in discussion boards, forums, and virtual meetings to interact with instructors and peers, fostering a sense of community and enhancing your understanding of the subject matter.

4. Manage Your Time Effectively

Online courses offer flexibility, but it’s essential to manage your time wisely to avoid falling behind. Create a detailed schedule, allocating specific time slots for coursework, assignments, and studying. Break down larger tasks into smaller, manageable segments to prevent procrastination. Prioritize tasks based on deadlines and dedicate focused time to each one, ensuring consistent progress throughout the course.

5. Develop Effective Communication Skills

Online courses often rely on written communication, making it crucial to hone your skills in this area. Be concise and clear in your written responses, paying attention to grammar and spelling. Actively participate in discussions, asking thoughtful questions and providing constructive feedback to your peers. Regularly check your course emails and notifications, ensuring you stay updated with any important announcements or changes.

6. Utilize Available Resources

Take full advantage of the resources provided by your online course platform and instructors. Familiarize yourself with the learning management system (LMS) and explore its features. Access supplementary materials, such as textbooks, lecture slides, and external resources recommended by instructors. Utilize online libraries, research databases, and tutorial services to deepen your understanding of the subject matter.

7. Stay Motivated and Engaged

Maintaining motivation throughout an online course can be challenging, particularly when faced with competing priorities or a lack of face-to-face interaction. Set short-term goals and reward yourself upon their completion. Connect with fellow learners through virtual study groups or online forums to foster a sense of camaraderie. Regularly remind yourself of the benefits and personal growth associated with completing the course successfully.

8. Seek Support and Clarification

Don’t hesitate to seek support or clarification when needed. Reach out to your instructors for guidance or clarification on course material. Utilize online discussion forums to ask questions or engage in collaborative problem-solving. Leverage the support services provided by your course platform or institution, such as technical support or academic advising.

Conclusion

Online courses present unique opportunities for self-paced learning and personal growth. By setting clear goals, creating a productive study environment, actively engaging with course materials, and managing your time effectively, you can maximize your chances of acing online courses. Remember to stay motivated, seek support when needed, and make the most of the available resources. Embrace the flexibility and adaptability of online learning to achieve your educational goals.