Scenario
Health care management is a growing profession. As a clinic manager, you have a new front office supervisor starting this week whom you will train. As part of the training, you want to emphasize the importance of organizing, planning, controlling, and leading as management functions. In a training document, you’ll guide the new supervisor through an analysis of the roles of managers and leaders in a diverse health care industry as you prepare them to assist with office management.
Preparation
Review the readings in the Weeks 1 and 2 Learning Activities folders.
Assessment Deliverable
Create a conversational training document for the new front office supervisor in which you address the prompts below in 175+ words each. Use your own words and do not copy your definitions directly from the textbook.
Define how the task of organizing relates to their role as a front office supervisor. Share a workplace example of how a front office supervisor would organize.
Define how the task of planning relates to their role as a front office supervisor. Share a workplace example of how a front office supervisor would plan.
Define how the task of controlling relates to their role as a front office supervisor. Share a workplace example of how a front office supervisor would control.
Define how the task of leading relates to their role as a front office supervisor. Share a workplace example of how a front office supervisor would lead.
Describe how all 4 functions (organizing, planning, controlling, and leading) work together to create effective office management. What is a specific weekly or monthly routine a front office supervisor would complete that encompasses all 4 functions?