HBR Case Study-The Best of Intentions
Cynthia Mitchell just stared at her boss, Peter Jones. She admired him a great deal, but she couldnt believe what she had just heard.
“Let me get this straight, she said. 1 shouldnt give Steve Ripley this assignment, even though hes the most qualified candidate, because the clients wont let him succeed?
Its your decisionand Steves, if you decide to offer him the job. But I think it would be a big mistake, Peter replied.
Because hes black, Cynthia prompted. And because were automatically assuming that the mostly white farmers in this district won’t trust their books to a black professional?
Peter flushed. We dont assume it. We know it Just ask Betty Inez and Hugh Conley. They were every bit as good as Ripley. But weokay, I was blind to the unpleasant reality that plenty of discrimination still exists out there, like it or not Because of my ignorance, they both failed miserably in districts that looked a lot like this one. It wasnt their fault, but their careers with AgFunds got derailed anyway. I want to give Steve a fighting chance, and I want AgFunds to have a better record developing minority managers.
Cynthia sighed. This feels all wrong to me, Peter, but 1 know you wouldnt raise the issue if it didnt have any substance. Let me think about it
Personal Experience
And think about it she did. Cynthia had flown to Houston earlier in the week for AgFunds regional district managers meeting and had been enjoying getting to know her colleagues over dinners at a variety of excellent restaurantsa welcome relief from her rural Arkansas district, where the culinary choices ran the gamut from barbecue to, well, barbecue. She was new at her job, and the other district managersall white menhad made her feel welcome and offered her survival tips.
If you were cynthia would you offer the job to steve and if you were steve, would you accept the job if it was offered? Why or why not ? Do you think that these are easy decisions to make and that there is a right or wrong answer to each question ? please explain
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