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PROFESSIONAL SUMMARY
Goal-driven and professional entry-level Health Care Administrator who is well-versed in recruiting, training, and managing employees in order to provide exceptional services to residents in an efficient and accurate manner. Familiar with contracts and other documents affecting billing processes. Highly organized and hardworking with excellent planning and program management skills. Skilled at improving processes, maximizing team productivity, and reducing costs to achieve sustainable operations. Offers keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with the ability to perform effectively in independent or team environments. Also knowledgeable about Medicaid’s state eligibility systems for New York State.
WORK HISTORY
Head Server/ Expeditor/ Bartender, 12/2017 to Current Negril BK, Brooklyn, NY
Receptionist Administrator, 02/2016 to 06/2018 Isabella Geriatric Center, New York, NY
Address : Brooklyn, NY 11210
Phone : (646) 464-0424
Email : [email protected]
SKILLS
JACK ALCINEUS
Supervised staff of 20 servers while serving tables and maintaining inventories
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by 45% on average
Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies
Managed food resources, memorized orders and coordinated service in 80 – table restaurant
Coordinated individual duties after careful evaluation of each receptionist’s skill level and knowledge, which increased productivity by 30%
Aggregated and prepared documentation and reports for office meetings, distribution, and filing
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping
Disseminated sensitive patient information in six languages and coordinated with translators to provide service to individuals from
P&L management Budgeting and forecasting Data collection and analysis Training and mentoring Staff management Inventory controls Food production management Employee scheduling Team building Mediation Organizational Skills Patient positioning understanding Patient-focused care Quality Assurance Spreadsheet Analysis Medical terminology knowledge Audit Support
Patient Care Technician, 07/2015 to 04/2017 AFC Urgent Care Boston, Boston, MA
EDUCATION
Bachelor of Science, Health Sciences Long Island University – Brooklyn, NY
Master of Public Administration, Health Administration Long Island University – Brooklyn, NY
CERTIFICATIONS
American Red Cross, Certified in First Aid and CPR/ AED
RELATED VOLUNTEER EXPERIENCE
ADDITIONAL INFORMATION
diverse backgrounds Delivered expert clerical support by efficiently handling wide range of routine and special requirements
Interacted effectively with patients, families, staff and other hospital department staff to deliver a high level of customer service and teamwork
Organized and maintained general supply storage areas Answered patient assistance calls, assessed needs and offered qualified support
Maintained, sanitized and cleaned equipment and instruments to meet patient needs
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
Transported elderly patients to and from facilities and performed essential ambulatory care
Answered over 200 light or bell calls per shift to respond to patient requests and needs
Graduated with 3.0 GPA
Member of Pi Alpha Alpha Majored in Health Administration Graduated with 3.9 GPA
Cobble Hill Health Center Linden Center for Nursing and Rehabilitation American Red Cross
Intake Volunteer Patient Care coordinator Managing volunteer engagement events and blood drive events Facilitate community awareness Contribute to an enviornment where professional staff work cooperatively
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